Delivery - The Important Stuff:

  • Delivery is super speedy, to anywhere in SA.
  • Shipping is for FREE for all orders over R800
  • All parcels are 100% discreet!
  • Orders are packaged into plain, unmarked boxes or brown paper bags and dispatched in courier waybill bags.
  • Delivery is usually overnight to all main centres on business days. However please allow for an extra day due to no airfreight. 
  • Delivery to other outlying and regional areas may take 3-4 days

When Will My Order Be Delivered? (For All Orders Within SA)

Right, so this is how we usually work:

Mondays - Friday: We process orders from 08h00 - 15h00. So, if you order before 15h00, we will send your goodies on the same day.
Our overnight delivery applies to all main centres, so if you live in Pofadder, for example, your delivery may take a little longer. Happily though, not longer than three working days! 

Weekends and after hours: If your order is placed AFTER 15h00, or over the weekend, we will process and dispatch it on the next business day.
Orders received after the courier collection on a Thursday will be dispatched on Friday and you can expect delivery the following Monday. The couriers do not deliver on weekends (or public holidays).

How Discreet Is Your Packaging?

Seriously, Sherlock Holmes would be impressed with our detective-like, discretion abilities. No one will know your ordered is from us!

Parcels: Are plain cardboard boxes inside plain ol' regular courier packaging. There isn't anything on the box to indicate where the package is from. We know privacy is important to you, so we make sure.

Waybill: Also, super discreet. Anyone looking at it will not know where your parcel is from. We use an alias name as Sender so if anyone else signs for your parcel they won't see where it's from. 

Bank Account: Will reflect a payment an account that doesn't reference Matilda's, (example "ABC Web-store") to keep your orders private and confidential. 

Bottom line: don't worry about us delivering to your home or business. Hell, you could even get your boss / secretary / colleague to sign for the box - they will never know what's inside!